HR's    Shop

       Cake orders are closed this weekend(no pick ups available 25th - 26th June)

  If you have a special request for a cake e.g. a different design in mind than pictured, please call us before placing your online order

 Celebration Ordering Terms 

  • Please double check your cake details before submitting your order eg pickup time

  • Full payment has been received prior to pick-up. Your credit card payment will be taken below

  • Available cake pickup times:
    Tuesday - Friday: 7:30am - 1:30pm    |    Saturday & Sunday: 8am - 1:30pm

  • Please ensure your order has been placed at least 2 business days prior to pick up, or has been specifically approved by staff (last minute cake orders please call 0434 598 438)

  • Just a reminder that we don't write on our cakes. Sorry for the inconvenience

Cake Cancellation Policy

Oh no! Change of plans? We’re sorry to hear the party isn’t happening anymore. Here are your options:

 

72 hours or more before pickup time

We can postpone your cake order for another date, cancel your cake and refund 100% to you, or give you a 100% cake credit to use for next time

 

72 - 24 hours before pickup time

Oh you’re cutting (the cake) close. During this cancellation period, we can offer you a 50% refund or a 60% cake credit to use for next time

 

Within 24 hours of pickup time

Unfortunately we don’t offer refunds or a cake credit. The party might be cancelled but cake is still delicious and will hopefully bring some happiness to the situation. Who says you can’t have a cake party for 2?

 

For cake changes, please email orders@hollyrayes.com or call 0434 598 438

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